Bike Rental FAQs
Renting bikes is simple—choose your bike online or in-store, provide valid identification, complete the rental agreement, and make payment. Our team will assist throughout the process.
You’ll need a valid ID, such as a driver’s license or passport, and a credit card for security purposes. Some locations may accept other forms of identification.
Yes, all rentals include helmets at no extra charge to ensure your safety. Optional gear, like knee pads, is available for a small fee upon request.
If a rented bike experiences issues, contact us immediately. Our team will either provide on-site assistance or offer a replacement, ensuring your journey is uninterrupted.
Yes, extensions are allowed depending on availability. Inform us in advance to check bike availability, and any additional charges will be calculated based on extended time.
Minors can rent bikes with parental or guardian consent. Special kids’ bikes and safety equipment are available to accommodate younger riders.
Bike Repair FAQs
You can book repairs online, via phone, or by visiting our shop. Provide details about the issue so we can schedule the service at your convenience.
We handle everything from tire fixes and brake adjustments to complete overhauls. Our technicians ensure your bike is in top condition, using quality parts and tools.
Most repairs are completed within 24 hours. Complex services, like full overhauls, may take 2-3 days. We'll provide updates on the progress.
Yes, we provide mobile bike repair services. Our team can come to your location for basic fixes or pick up your bike for more extensive repairs.
Repair costs depend on the service required. Basic repairs start at $20. We’ll assess the bike, give a detailed quote, and begin only with your approval.
Yes, we stock a wide range of spare parts, including tires, chains, and brake pads. Our team can recommend the best parts for your specific bike model.